Wednesday, January 16, 2019

The Best Product Management Framework Principles

By Joshua Young


The success of a brand depends on how well it can balance business interests and their customer needs. While you give your customer the best your business must reap the benefits. As a business, you need to develop an effective Product management framework that will meet customer expectations and make your business profitable. What principles should inform your strategy?

Customer acquisition strategies and plans. This is an understanding of where your customers come from and how they know about your goods and services. Where do you need to advertise? What resources are required for advertisement and which channel is bringing the most clients. Identify challenges that would slow down your customer acquisition and address them. A good strategy will strengthen your business.

Develop a market activation strategy. This strategy aims at enhancing the quality of first-experience that customers have with your brand. When the first impression is exciting, you will manage to retain more customers. Prepare samples or trial versions of your products and services. This is the only opportunity you have to make an exciting first impression. It will never be repeated.

A plan for client retention. Attracting clients to your product and brand is an expensive venture. It is also engaging since you have to do a lot of advertising and convincing. This leaves you with a responsibility to retain these clients under all cost. Ensure that the quality of your goods and services is as high as possible. This ensures that the clients return to your brand on regular basis. Satisfied customers reduce your customer acquisition budget because they will make the much treasured referrals.

Develop a strategy for referrals. Referrals are opportunities to create channels where customers will bring more customers to your store. Give clients a chance to refer other customers to your store. The first step is to maintain the quality of your products. It causes customers to invite others for a similar experience. Incentives like discounts and redeemable points will also make referrals easier to obtain. Request the customers to leave reviews because they also act as referrals.

Revenue stability and growth is the focus for any business. The reason you have set up shop is to gain revenue. Find ways of reducing your expenses while increasing revenue. Look for behaviors in the supply or acquisition chain that can be monetized. Identify the short and long term market opportunities you can utilize to boost your brand. Take advantage of windfalls but plan your revenue strategy with a long term view.

Customer engagement should receive top priority. Customers are the backbone of your business. They will raise concerns about your products and processes. These concerns must be addressed promptly. However, you do not have to wait for them to raise the concerns. Inquire about the experience they are having with your products and services through a process that is not bothersome. Make their feedback count by addressing the concerns.

Constantly work on your framework to improve on its efficiency. Reviewing the strategy on regular basis will enable you to polish it and position your product for an enhanced market experience. There are strategic decisions to be made from time to time. Make the best decision and do not miss an opportunity to make money.




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